COVID-19 and our production - Aug 2022 update.

Posted by Customer Service on

InXave Daily Operations

Since COVID-19 hit the world, InXave has seen shipping prices skyrocket, the availability of raw materials diminish and our customers’ needs continue to grow.

As a result, we have also seen a change in our daily operations. We are functioning at an all-time high in orders, which has in turn slowed our turned around times down a bit.

Production:

  • We are now making smaller batches of ink due to availability of raw materials. Expect delays due to ink shortage and manufacturing.
  • All orders are filled on a first come first serve basis.
  • We are filling every ink cartridge, ink bag & ink bottle per order as they come in.
  • We ask that you allow 3-7 days to prepare your order for shipment. This is due to number of orders Vs. production limitations from Covid-19 effects.

Shipping:

  • We cannot guarantee same day shipping due to our production limitations and carrier guarantees.
  • Keep in mind InXave operation is on Eastern Standard Time.
  • We recommend that you order earlier & more than usual.
  • Express shipments are expensive and disrupt the flow of our production.

Carriers:

  • Carrier shipping times and prices have also seen a rise in the past few years.
  • Once your order has left our facility, the time the carrier takes to deliver your package is out of our control!
  • Arrival dates are estimations and are Not Guaranteed.
  • We will not be responsible for lost packages, custom delays, fees, or any other uncontrolled issues.

InXave appreciates your continued loyalty, and we are always working toward serving you better!

 

Did you Learn something New?

Let us know in the comments below!!

Also let us know if you have any questions and our Ink experts at InXave.com will answer them for you.

About InXave:

InXave.com is a one stop shop for all your Large Format/Wide Format ink  needs. We offer a huge selection of replacement inks for all major brand name manufacturers such as Mimaki*Roland*HP*Mutoh*Epson*Oce*Seiko*Canon* and more. Our quality and prices can't be beat. Try us out today!

Why InXave is the ideal choice:

Times are hard for print shop owners.

InXave.com understands this and strongly believes that you should not have to choose between quality and price.

We promise our customers:

  • Only High-Quality inks made in the USA.
  • World Class Customer Service follow up.
  • Technical Support and Assistance you can rely on. 

*DISCLAIMER: All logos and company names are trademarks™ or registered® trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them.


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