Return Policy

InXave.com return policy!

All our inks are guaranteed to work to or exceed manufacturer specs. All cartridges are pretested to ensure chips are functioning. We will replace or refund any of the following,
- Chips don"t work - requires returning the product with its original package.
- Damaged Product during shipment - Require pictures of the package and the damaged product. 

Return cartridges will be accepted back up to 14 days after receiving them and the following is going to be implemented:
1. A request must be recorded with our Customer Service professional.
2. A reason for the request must be recorded by our customer service professional.
3. Items must be returned untouched, Unopened in their original packaging. Buyer Pays for return Shipping!
4. Once received, it will go over inspection to ensure all above conditions are met.
5. A refund of 80% of the value will be issued. 20% restocking fee!

For any claims please contact our customer service with the above information.
Used cartridges and not DOA (Dead On Arrival) will not be replaced or refunded!

Information to where to ship your products will be given by our customer service professional.
- No warranty for printheads.